Privacy Policy for Uncrossed

Effective Date: April 15, 2026

This Privacy Policy explains how Uncrossed ("we", "our", or "us") collects, uses, and protects information when you use our mobile game. By using the app, you agree to the practices described in this policy.

1. Information We Collect

We may collect limited information to operate and improve the app, including:

• Basic device information such as device type, operating system, and app version.
• Gameplay-related information such as progress, unlocked levels, theme selections, hints used, and purchase status.
• Crash reports, diagnostics, and analytics data to improve stability and performance.
• Advertising-related data provided by ad networks for rewarded ads or other ad placements.

2. Purchases and Subscriptions

If you purchase VIP access, lifetime unlocks, or other premium content, payment processing is handled by the app store provider such as Google Play or Apple App Store. We do not collect or store your credit card or payment details directly.

3. How We Use Information

We use the collected information to:

• Save and restore your game progress.
• Provide rewarded hints, premium themes, subscriptions, and lifetime unlocks.
• Improve gameplay balance, performance, and app stability.
• Display ads in a measured way for free users.
• Prompt for ratings or reviews at appropriate moments.
• Notify you when a newer version of the app is available.

4. Advertising

The app may use third-party advertising partners to show ads, including rewarded ads for hints. These partners may collect device identifiers, approximate location, and interaction data according to their own privacy policies.

5. Analytics and Diagnostics

We may use analytics or crash reporting tools to understand app performance and fix issues. This information is generally used in aggregated or technical form and is not intended to personally identify you.

6. Data Sharing

We do not sell your personal information. We may share limited data with trusted service providers only when needed for services such as advertising, analytics, cloud delivery, store purchases, or app update checks.

7. Data Retention

We keep data only as long as necessary to provide app features, comply with legal obligations, resolve disputes, and enforce agreements. Some gameplay data may remain on your device unless you uninstall the app or clear app storage.

8. Children’s Privacy

The app is not directed toward children under the age required by local law to provide consent on their own. If you believe personal information from a child has been collected improperly, contact us so we can review and remove it where appropriate.

9. Your Choices

• You may stop using the app at any time.
• You may manage subscriptions and purchases through your app store account settings.
• You may reset locally stored app data by clearing the app’s storage or uninstalling the app.

10. Security

We take reasonable measures to protect information used by the app. However, no system can guarantee absolute security.

11. Third-Party Services

The app may rely on third-party services such as app stores, ad providers, analytics services, and review or update tools. Your use of those services may also be governed by their own terms and privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:
support@yourdomain.com